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COVID-19 Coronavirus Information Center

Updated January 22, 2021

Village Medical is here to support you and your family during the COVID-19 coronavirus pandemic and to provide uninterrupted healthcare. Your health and the health of our community are our highest priority. We are providing the following information to help keep our patients and employees informed. Please check back here often for Covid-19 vaccine updates and share this page with family and friends who also may have questions regarding vaccines.


COVID-19 vaccine appointments cannot be scheduled at this time. We will contact you with  specific instructions on how to schedule your appointment once adequate vaccines have been received.


COVID-19 Vaccine FAQ

The FDA has granted emergency authorization use for the Pfizer/BioNTech and Moderna Covid-19 vaccines, and additional vaccines may follow in the coming weeks.

Below are responses to frequently asked questions we have received regarding vaccinations.

1. Who will receive the first available vaccines?

The initial vaccine shipments are allocated to healthcare professionals at risk for Covid-19 exposure, and to residents of long-term care facilities, followed by:

  • Essential workers at high risk of infection,
  • Emergency personnel, and
  • Patients at high risk of complications of Covid-19.

2. How will I know when I can get a vaccine at Village Medical?

Village Medical will be communicating vaccine availability information through our website and the patient portal. Starting soon, we will begin notifying eligible Village Medical patients to schedule their vaccine. Village Medical will be using the most current CDC and state recommendations to determine patient priority. Current criteria include age and comorbidities. We will share more specifics as they become available.

3. Will the vaccine be safe, and are there side effects?

Safety trials are ongoing, and information will continue to be collected even after the vaccine is being distributed. The FDA will review all available safety information and update their warnings and safety information as data becomes available. The initial safety trials include more than 30,000 patients. To date, no significant safety issues have been identified.

4. Can I get Covid-19 from the vaccine?

None of these vaccines can cause Covid-19. The Pfizer and Moderna vaccines use virus genetic material to stimulate an immune response, other vaccines use inactivated virus.

5. Can I choose which vaccine I get?

Initially, we expect to receive limited supplies of vaccine. As vaccine access becomes more available, you may have more than one option to choose from. We would encourage you to receive a vaccine as it becomes available to you.

6. I’ve been diagnosed with Covid-19. Do I still need a vaccine?

Initial guidelines recommend that patients who have been previously diagnosed with Covid-19 be vaccinated. This recommendation may change over time, as more information becomes available.


Office Safety Protocols

We are continuing to schedule in-person and virtual appointments throughout the COVID-19 coronavirus pandemic. We strongly encourage virtual visits for patients with respiratory symptoms (cough, fever, shortness of breath) or other acute illnesses. If your provider determines that an in-person appointment is required, we’ll schedule one with you after your virtual visit.

As our clinics accept more in-person appointments, we’re adding safety protocols to maintain the health and safety of our patients and community:

  • Visitors and staff must wear face masks at all times.
  • Visitors to the clinic are limited to only patients and their primary caregivers.
  • We will screen each patient for COVID-19 symptoms before entering the clinic.
  • We’ve reconfigured our lobbies to maintain proper social distancing between patients.
  • Patients will have the option to wait in their cars before appointments, to minimize time in the clinic.
  • Hand sanitizer is readily available to all patients and staff.
  • We’ve enhanced clinic cleaning protocols, such as thorough exam-room sanitation between each patient and regular common-area cleaning throughout the day.
  • Patients have the option to schedule a virtual visit. Schedule a virtual visit via our website scheduler or patient portal, or ask for a virtual visit when scheduling by phone.

Prescription medications

  • Prescription refills can be filled by your pharmacy.
  • If you need a prescription renewal, call Village Medical to request one.
  • Houston-area Village Medical pharmacies are currently waiving delivery fees. If you’re a patient in the Houston area and would like your prescriptions filled and delivered by Village Medical Pharmacy, ask your doctor to send your prescription and a delivery request to Village Medical Pharmacy. If you have any questions, you can reach the Village Medical Pharmacy at 713-373-3300.

Chronic medical conditions

It’s critical that patients with a chronic medical illness not defer medical care. Village Medical can see you in-person or virtually, and obtain lab work and X-rays, all in a safe and secure facility. Village Medical Pharmacy will deliver your medications without charge. Care managers and social workers are available to support your provider in delivering the highest-quality healthcare.

Please let us know how we can help.



Village Medical clinics do not offer testing to diagnose COVID-19 (PCR testing). To find a testing site, go to:


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Learn more about virtual visits

Virtual Visits

CDC updates

We encourage our patients to visit the CDC's website for the government's official and most recent guidance on the COVID-19 coronavirus.